2021 Professional Services Maturity Benchmark
Service Performance Insight (SPI), LLC is a global research, consulting and training organization dedicated to helping professional service organizations (PSOs) make quantum improvements in productivity and profit. In 2007, SPI developed the PS Maturity Model as a strategic planning and management framework. It is now the industry-leading performance improvement tool used by over 35,000 service and project-oriented organizations to chart their course to service excellence.
The core tenet of the PS Maturity Model is PSOs achieve success through the optimization of five Service Performance Pillars:
Service Performance Insight provides an informed and actionable third-party perspective for clients and industry audiences. Our market research and reporting forms the context in which both buyers and sellers of information technology-based solutions maximize the effectiveness of solution development, selection, deployment and use.
Read More
By submitting this form you agree to UNIT4 contacting you with marketing-related emails or by telephone. You may unsubscribe at any time. UNIT4 web sites and communications are subject to their Privacy Notice.
By requesting this resource you agree to our terms of use. All data is protected by our Privacy Notice. If you have any further questions please email dataprotection@techpublishhub.com
Related Categories: Accounting, Budgeting, Careers, Cloud, Cloud Computing, CRM, Employees, Enterprise Resource Planning, Environment, ERP, Expenses, Finance and Accounting, Financial Statements, Forecasting, Insurance, IT Services, Manufacturing, Meetings, Payroll, Project Management, Recruitment, Revenue, Revenue recognition, Supply Chain Management, Taxes, Technology Trends, Training, Workplace
More resources from UNIT4
Facing the future: Digitization in the Public...
The continuous improvement with the capabilities of business technologies – like cloud computing and ERP systems - has led to more and more publi...
Empowering People and Departments: Unleashing...
Higher education space is increasingly high-tech, especially in academic and learning spaces, with ubiquitous access to tablet and mobile technolog...
Solving the Talent Puzzle
The top five percent of professional services organizations (PSOs) are experiencing low levels of attrition, high levels of employee satisfaction, ...